Shipping Policy

All shipping processes at are conducted via our website and are bound by our current shipping policy. By ordering from our website, you acknowledge that you have read and understand our shipping policy and abide by it. We may update or modify our shipping policies from time to time, and the revised policy will apply to you once it is uploaded to our website. Before ordering anything, we request that you read our shipping policy, including refund and privacy policies and terms & conditions.

Australia-wide customers can trust our shipping choices. We send orders with regular delivery within 10 to 12 business days. For products that are currently in stock in the Australian warehouse and will be delivered soon, please contact customer service at for the latest information. Customers who want to get their purchases faster can choose rapid delivery.

Shipping Costs:

  • Shipping costs are set. Checkout lets you see how much shipping will cost before you finish your order.
  • Australia to Australia There are differences between shipping and regular shipping.
    Sending packages is done through Priority Australian Post or Express Post, which costs an extra $20.

Shipping Policy Rule & Option:

We use two types of shipping methods: standard and express delivery to all our covered locations. While we provide free express delivery to all orders with a minimum of $150, we may ship some products through standard delivery, subject to the availability of our delivery partners.

You can expect the order through express delivery within 7 to 12 working days for countries like Australia, the UK, the USA, Canada, and Europe. However, the delivery for the rest of the countries remains 12–15 working days. The delivery may take 10–18 working days to reach your place with standard shipping.


Timing for processing orders:

Within 24 hours, your order will be worked on. Processing and shipping of orders only happen during normal business hours, Monday through Friday (excluding vacations).

Detailed tracking information:

When your product ships, you’ll get a confirmation email with tracking information. So, you can keep track of your package’s arrival until it gets to your house.

Shipping internationally:

Shipping restrictions in New Zealand

For more information about what products are available, please contact us. We offer shipping to both Auckland and Wellington via Australia Post. 

Shipping Address:

You need to provide your accurate shipping address, billing address, name, landmarks, and other relevant details while placing an order. Make sure to recheck all information and ensure that it is valid and accurate. 

We will not offer any free reshipment or refund if you fail to provide the correct address. We are also not liable for late delivery or no delivery if you give the wrong address.

Reshipment Policy :

Reshipment is available in case you receive a damaged or incorrect product. However, you must initiate the reshipment within seven days of receiving the product. You need to contact our team by phone or email, and we will initiate the reshipment or refund after confirming it. 

Receiving the products:

Make sure the person placing the order accepts the order during delivery. If a different person receives the order, you will not be entitled to any reshipment or refund based on receiving wrong, damaged, or incomplete products.

Just give us a shout if there's anything we can do for you.

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